Back Office systems are an asset for almost any organisation. They make your business run smoother by unifying and protecting your information; automating processes and reports; managing important information through total systems integration; and providing easy views into trends.
Contrary to conventional thinking, modern Back Office systems are not a single overwhelming application. While Back Office systems can include numerous functional areas such as Customer Resource Management (CRM), Financial Accounting, Human Resources Management, Supply Chain Management, and Purchasing/e-Commerce, the design of the system is to be modular. This lets you use only the pieces which align to your needs. At the core, a Back Office system is the glue that binds other systems together. Indeed, some Back Office systems let you integrate numerous third-party disparate systems into a unified whole.
With these and many more capabilities, a company-wide Back Office system makes your day-to-day operations and long-term planning easier and faster. To better understand how these systems work, below is a list of major advantages, as well as some possible disadvantages, to implementing Back Office system within your company.
Become more efficient through the reduction of manual information entering and automation of repetitive processes, streamlining business processes and the collection of data across all departments.
Create more accurate forecast and make more realistic estimates from accurate, real time, centralised information.
Enhance inter-department collaboration and break down the silos through centralised and consistent information and processes contained within a Back Office system.
Inherently scaling your Back Office system will allow the addition of users, functions, modules and processes facilitating your business growth over time.
Integrate your single source, accurate, Back Office data to Front Office system to know your customer, their orders and your inventory in one central place.
Proactively manage operations, prevent disruptions and delays and speed up decision making whilst reducing administrative and operations costs through accurate, real-time information.
Inherently helps users navigate complex processes, without data re-entry, improving production, order completion and delivery throughout your company growth.
Having access to a centralised database from anywhere you work. Home, office, wherever, through our mobile-friendly solution and application.
Respond to complex data requests quicker with improved reporting capabilities and through empowering your users to be able to run their own reports.