There is a lot of buzz around the Internet of Things (IoT), but what does it really mean, and what difference does it make to you? Is this just another fad that large companies buy into and then a few years later abandon because it was too costly and didn’t deliver any tangible benefits?
IoT is one component of a wider conversation around digitalization and leveraging technology to increase not only the efficiency of operations—including manufacturing, warehousing, delivery etc.—but also the levels of customer support to drive growth and profit.
